Loss Adjusting serving the insurance claims industry

Our firm was founded on the provision of loss adjusting services to Insurer’s around Australia and this still remains the primary focus of our operation. Each member of the Jarm Adjusting team is a tertiary qualified loss adjuster, with our specialists all qualified and current Chartered Loss Adjusters.

Membership to the Australian Institute of Chartered Loss Adjusters is mandatory for all of our adjusting staff and the AICLA Charter is an integral part of our business ethos, giving our clients the assurance of only the highest professional level and quality of service being offered to their policy holders.

Every year Jarm Adjusting conducts assessments on claims ranging from small domestic storm damage to multi-million dollar engineering and property losses. We service locations from as close to home as the Perth CBD extending to the remote areas of Australia, interstate and overseas.

Our focus is with specialist Insurer’s, where our dedicated team can easily adapt to individual requirements whilst still maintaining a supreme level of professional services.

Engineering

Engineering based losses are arguably the least understood area of the insurance claims sector and this is an area in which Jarm Adjusting has specific knowledge and expertise. Our engineering adjusters all hold formal practical and tertiary qualifications in the engineering fields relevant to the types of claim serviced.

However, having confidence in the knowledge of the service provider alone will not alleviate the disputes that can arise due to a lack of technical understanding by the parties involved. For this reason our primary focus is to ensure reports are carefully written to explain the rationale for recommendations in a clear and concise manner for understanding by the non-technical reader.

Our structure of using qualified personnel as both the loss adjuster and the technical expert provides unprecedented credibility in our reporting, as the adjuster intimately understands not only how the equipment works but what is specifically required for reinstatement and issues that can potentially prevent a smooth return to service.

Whilst most assessments and investigations are conducted internally thus eliminating the need for duplicate reporting, the larger and more complex losses almost always require external experts for a specific scope within the claim. To ensure the highest quality of information is provided to our clients Jarm Adjusting has developed excellent working partnerships with only respected and qualified industry experts both locally and internationally to meet these requirements.

Our services include expert assessment and management of machinery breakdown, electronic breakdown and boiler and pressure vessel claims, with size ranging from SME based loss through to major processing/manufacturing facilities and power generation.

Major Loss and Disaster

The ability to effectively manage a large single loss or multiple losses from a significant single event is not an easy task however our team have extensive experience and knowledge in undertaking this type of work. Our dedicated resources allow us to manage even the largest and most complex property losses with the level of professionalism and expertise demanded by our clients.

In the event of a disaster, our service ethos compels us to ensure each and every claim receives an appropriate level of service. We have the ability to escalate our resources to meet rising demand with confidence, with structured workload to ensure that we can also meet client service expectations.

Business Interruption – ( Engineering )

Engineering plant forms a critical part of most businesses, from a basic computer server in an office to a turbine in a power station. It therefore stands that the financial impact to the business is significant when this equipment sustains damage or breakdown.

However, without specific knowledge on equipment operation and reinstatement options it is impossible to effectively mitigate and manage the financial loss in these situations.

To service this unique claims sector our team have combined a detailed knowledge of the specific issues that arise from engineering losses with accurate trending and business analysis techniques. This experience provides superior loss mitigation and quantification of business interruption where originating from engineering failures.